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Privacy Policy

Effective Date: 18/11/2025

1. Introduction

This Privacy Policy explains how GM Medical Group Ltd (“we”, “us”, “our”), the owner and operator of EDICMCQ.com, collects, uses, stores, and protects your personal information.

By using EDICMCQ.com, you agree to the practices outlined in this Privacy Policy.

We are committed to protecting your privacy and complying with all applicable data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

When you register, subscribe, or interact with our Service, we may collect:

  • Name
  • Email address
  • Account login details
  • Payment information (processed securely via third-party providers; we do not store full card details)
  • Country or region (for billing or regulatory compliance)

2.2 Usage Data

We may collect information related to:

  • IP address
  • Device type and browser
  • Pages visited and time spent on the site
  • Performance metrics and interaction patterns

2.3 Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyse site performance
  • Personalise user experience

You can manage or disable cookies in your browser settings, though some features may not work properly without them.

3. How We Use Your Information

Your data may be used to:

  1. Provide access to our educational services and maintain your account.
  2. Process payments and manage subscription plans.
  3. Improve website performance, analytics, and user experience.
  4. Send service-related updates, receipts, and important notifications.
  5. Respond to enquiries submitted through our support ticket system.
  6. Comply with legal obligations or regulatory requirements.

We do not use your data for automated decision making.

4. Legal Basis for Processing

Under UK GDPR, our lawful bases for processing may include:

  • Performance of a contract (e.g., providing subscription access)
  • Consent (e.g., accepting cookies, receiving optional updates)
  • Legitimate interests (e.g., improving service reliability and security)
  • Legal obligation (e.g., financial record-keeping)

5. Sharing of Information

We do not sell or trade your personal information.
We may share limited information with trusted third parties only when necessary for the operation of the Service, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Website hosting providers
  • Analytics and error-tracking services
  • Customer support tools

These partners operate under strict data protection agreements.

Information may also be disclosed if required by law, regulation, or a valid legal request.

6. Data Security

We implement appropriate technical and organisational measures to safeguard your information, including:

  • Encrypted communication via HTTPS
  • Secure payment processing
  • Access controls and data minimisation
  • Regular platform security reviews

No online system is completely secure, but we take all reasonable steps to protect your data.

7. Data Retention

We retain personal information only for as long as necessary, including:

  • Active subscription and account management
  • Legal obligations regarding financial and tax records
  • Website analytics for a limited period

Once data is no longer required, it will be securely deleted or anonymised.

8. Your Data Protection Rights

You have the following rights under the UK GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate information
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to object to certain processing activities
  • Right to data portability
  • Right to withdraw consent (where applicable)

To exercise any of these rights, please contact us by submitting a support ticket on our website. We respond within 24–48 hours.

9. Children’s Privacy

EDICMCQ.com is intended for adult medical professionals preparing for specialist examinations. We do not deliberately collect data from individuals under 16 years of age. If such information is inadvertently collected, it will be removed promptly.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage users to review their policies separately.

11. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

12. Contact Us

If you wish to contact us regarding this Privacy Policy or any data-related matter, please do so through our support ticket system at www.edicmcq.com.
We aim to respond within 24–48 hours.

© [2025] GM Medical Group Ltd. All rights reserved.